Effective Date: 2025

Welcome to White Glove Restoration Inc. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes details like your name, phone number, email address, and physical address when you fill out a form or interact with our services.

  • Payment Information: For transactions or purchases made through our website or services.

  • Technical Data: This includes IP addresses, browser type, and usage data from your interactions with our website.

  • Customer Service Interactions: Information obtained through SMS and phone communications.

Note: We will never share, sell, rent, or disclose your phone numbers and SMS consent to third parties for marketing purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services.

  • Respond to inquiries and customer service requests.

  • Process transactions and send related information.

  • Send appointment reminders and updates via email, phone, or SMS.

  • Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and support online advertising efforts. You can manage cookie preferences through your browser settings.

5. Data Security

We implement security measures to protect your information, but we cannot guarantee complete security. You are responsible for keeping your login credentials secure.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Request details about how we process your data.

To exercise your rights or for any privacy-related questions, please contact us at support@whiteglove-restoration.com or visit our website at www.whitegloverestoration.com.

Privacy Policy for White Glove Restoration

At White Glove Restoration, accessible from www.whiteglovesrestoration.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by White Glove Restoration and how we use it.

If you have additional questions or require more information about our Privacy Policy, feel free to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect through White Glove Restoration. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide and the reasons for providing it will be made clear to you when we ask you to provide your personal details.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, message contents, and any other information you choose to provide.

When you register for an account, we may request contact information, such as your name, company name, address, email address, and phone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.

  • Improve, personalize, and expand our website.

  • Understand and analyze how you use our website.

  • Develop new products, services, features, and functionality.

  • Communicate with you directly or through one of our partners for customer service and provide you with updates.

  • Send you emails.

  • Find and prevent fraud.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Phone numbers and SMS consent will not be shared, sold, rented, or disclosed to any third parties for marketing purposes.

Log Files

White Glove Restoration follows a standard procedure of using log files. These files log visitors’ activity on websites. Hosting companies perform this as part of their hosting services’ analytics. The information collected by log files includes IP addresses, browser types, ISP details, date and time stamps, referring/exit pages, and possibly the number of clicks. These are not linked to personally identifiable information. The purpose of this information is to analyze trends, administer the site, track user movement, and gather demographic data.

Cookies and Web Beacons

Like most websites, White Glove Restoration uses cookies. These cookies store information such as visitors’ preferences and the pages they accessed or visited. The information is used to optimize the user experience by customizing our web content based on the browser type and other data.

For more general information about cookies, please read the “Cookies” article in our Privacy Policy Generator.

Google DoubleClick DART Cookie

Google, one of our third-party vendors, also uses DART cookies to serve ads based on users’ visits to our site and other sites on the internet. Visitors can opt out of DART cookies by visiting the Google Ads and Content Network Privacy Policy.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of our advertising partners. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their advertisements and links that appear on White Glove Restoration, which are sent directly to your browser. These automatically receive your IP address. These technologies are used to measure the effectiveness of their advertising campaigns and/or personalize the advertising content you see.

Note: White Glove Restoration has no access to or control over these cookies used by third-party advertisers.

Third Party Privacy Policies

White Glove Restoration‘s Privacy Policy does not apply to other advertisers or websites. Therefore, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information, including how to opt out of specific options.

You can disable cookies in your browser settings. For more detailed information on cookie management for specific web browsers, refer to the browser’s website.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, California consumers have the right to:

  • Request that a business disclose the categories and specific pieces of personal data that the business has collected about them.

  • Request that a business delete any personal data it has collected about you.

  • Request that a business not sell its personal data.

If you make a request, we have one month to respond. To exercise these rights, please get in touch with us.

GDPR Data Protection Rights

We want to ensure you’re aware of all your data protection rights. Every user is entitled to the following:

  • The right to access – You can request copies of your personal data.

  • The right to rectification – You can request corrections to any inaccurate information.

  • The right to erasure – You can request the deletion of your personal data under certain conditions.

  • The right to restrict processing – You can request that we restrict how we process your data under certain conditions.

  • The right to object to processing – You can object to how we process your data under certain conditions.

  • The right to data portability – You can request that we transfer your data to another organization or directly to you, under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, don’t hesitate to get in touch with us.

Children’s Information

We prioritize protecting children who use the internet. We encourage parents and guardians to observe, participate in, and guide their children’s online activities.

White Glove Restoration does not knowingly collect Personal Identifiable Information from children under 13. If you believe that your child has provided such information on our website, please get in touch with us immediately, and we will make every effort to remove it promptly.